Defining and Managing Project Requirements
The first two-days of the course focuses on the requirements management process. Using an exercise taken from a real-life project, participants will learn how to define the problem, assess its business impact, and identify and manage stakeholders' expectations. Participants will use elicitation tools and techniques to discover the underlying requirements that contribute to solutions that produce desired outcomes. Through the use of techniques for clarifying expected deliverables and discovering overlooked requirements, participants will be better prepared to work on projects characterized by uncertainty and high levels of change. The course will cover requirements verification, traceability, and change management techniques for both predictive and agile project environments. Participants will discover different ways to present requirements to stakeholders to maximize comprehension and encourage feedback.
Learning Outcomes (Day 1-2)
Learners will gain practical skills to:
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Utilize an enterprise requirements management framework and processes.
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Identify impacted stakeholders and discover and define their real problems.
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Realize and uncover real requirements using various methods and tools.
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Create appropriate questions to ask in surveys, interviews, job shadowing, and JAD sessions.
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Discover functional requirements that deliver business value.
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Document requirements clearly using standard formats, including user stories and case studies.
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Analyze, verify, and control changes to requirements.
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Use a hierarchical solution selection process to build a foundation for future requirements.
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Conduct financial analysis of proposed solution(s) to maximize benefits realization.
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Prioritize, select, and present the best requirements solutions to problems/opportunities and transfer practical requirements management methodology back to the workforce.
Project Communication and Stakeholder Management
This part of the course is designed to provide participants with an understanding of the complexity of managing stakeholders and project communications. We will cover the processes, tools, and techniques of Project Communications Management and Project Stakeholder Management as presented in the Project Management Institute's (PMI ®), A Guide to Project Management Body of Knowledge®. Participants will learn through application to a case study and hands-on exercises.
Learning Outcomes (Day 3-4)
Learners will gain practical skills to:
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Use the terminology and processes of stakeholder and communications management.
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Prepare a project or program communications management plan.
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Use the tools of stakeholder analysis.
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Learn tools and develop strategies for managing and monitoring stakeholder engagement.
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Learn tools and develop strategies for managing project communications.
TRC Call to Action
Business and Education #92
Spring 2024 Session
Learners will receive a badge toward the Project Management Professional MicroCertificate upon successful completion of the 4 half-day sessions.
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Welcome to Defining and Managing Project Requirements & Project Communication and Stakeholder Management!
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April 10, 2024 (1:00 pm - 4:30 pm CST) via Zoom
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Project Communications and Stakeholder Management Workbook
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April 11, 2024 (1:00 pm - 4:30 pm CST) via Zoom
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Project Communication and Stakeholder Management Quiz
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April 24, 2024 (9:00 am - 12:30 pm CST) via Zoom
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Defining and Managing Project Requirements Workbook
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May 23, 2024 (9:00 am - 12:30 pm CST) via Zoom
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Defining and Managing Project Requirements Quiz
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Course Evaluation
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Defining and Managing Project Requirements & Project Communications and Stakeholder Management
- 750.00 + GST
- Hybrid course with online modules and remote learning (4 half-day Zoom meetings)
- 14 hours
Skills & Competencies
- Identify stakeholders and their expectations
- Tools of stakeholder analysis
- Assumptions
- Plan stakeholder management
- Communication skills
- Productive meetings
- Active listening
- Meeting intent
- Practice chair session
Instructor
Ori Schibi
Procept Facilitator
FAQ
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Does this course have prerequisites?
The prerequisite for this course is Project Management Essentials. The remaining five Professional MicroBadges of the Project Management Professional MicroCertificate can be taken in any order.
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What do I do if I have already completed a Project Management Essentials or PMI course from another organization and want to continue learning through the Professional Certificate?
Please submit a pdf of your PME or PMI badges or certificates to [email protected] for review and approval.
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How is successful completion of the course determined? Are there tests or quizzes involved?
Attendance is mandatory. Successful completion of the course involves 80% participation and 20% post-course assessment. Attendance and participation are mandatory for all sessions and are monitored by the facilitator. Lack of attendance and/or participation may affect the learner's successful completion of the course. Successful completion of the course involves achieving 80% on the Quizzes.
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Some individuals and organizations may be GST exempt.
If you or your organization are exempt from GST, please contact [email protected] to ensure that your invoice is prepared accordingly.
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How long will I have access to the course?
You will have access to the course for two weeks from the last scheduled course date.
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Who do I contact if I need help?
Support requests are received during regular office hours. Please expect a response within 24-48 hours. Support requests are received during regular office hours. Please expect a response within 24-48 hours. You may contact [email protected] for assistance with any questions you may have. We are here to help!
In Partnership With
Defining and Managing Project Requirements & Project Communication and Stakeholder Management is delivered in partnership with Procept Associates Ltd, a Registered Education Provider accredited by the Project Management Association of Canada (PMAC) as meeting their standards for quality. After completing this course, participants are eligible to write the Certified Project Coordinator (CPC) exam from PMAC.
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